Hotel

In today’s competitive hospitality landscape, a hotel’s success is increasingly tied to its technological infrastructure.

For established properties, the challenge lies in modernising legacy systems to meet the expectations of digitally-savvy guests and streamlining operations.

This is where a strategic partner like the Paragon Group becomes invaluable.

By offering a comprehensive suite of services, the Paragon Group can orchestrate a seamless transformation, upgrading a standard hotel into a smart, efficient, and secure facility.

The foundation of any modern hotel is a robust network.

The Paragon Group begins by replacing outdated cabling and a patchy Wi-Fi network with a future-proof, high-capacity solution.

This is not merely about providing internet access; it’s about delivering a seamless, building-wide Wi-Fi experience.

Guests can enjoy high-speed connectivity for streaming, video calls, and business needs from any corner of the property—from their room to the lobby to the pool deck.

For staff, this ubiquitous connectivity enables mobile check-ins, real-time updates for housekeeping, and the use of smart devices for more efficient service delivery, fundamentally changing the operational model.

The Paragon Group addresses a hotel’s most critical asset: security.

By transforming old, cumbersome key-and-lock systems into a centralised, digital door security solution,this system provides a significant leap in safety and management.

Every door entry is logged, providing a real-time audit trail for security teams. Room access can be centrally managed, allowing for swift deactivation of lost or stolen access and eliminating the risks associated with physical keys.

This not only enhances guest peace of mind but also gives hotel management greater control and visibility over their property’s access points.

Key to this transformation is the upgrade from a proprietary analog or digital PABX system to a modern IP telephony solution (VOIP).

The Paragon Group can integrate a powerful yet user friendly phone system that allows for crystal-clear communication throughout the hotel.

This system goes beyond basic calls, offering advanced features like voicemail-to-email transcription, call forwarding to mobile devices, and seamless integration with the property management system.

Guests can easily contact any hotel service with the touch of a button, while staff can communicate more effectively, reducing response times and improving service quality.

The Paragon Group can assist you with enhancing security by using a comprehensive, site wide camera surveillance system.

High-definition Network Cameras are strategically installed in public areas, hallways, and back-of-house locations.

These cameras are linked to a centralised monitoring system, providing a live feed and recorded footage that can be accessed by authorised personnel.

This proactive security measure acts as a powerful deterrent to criminal activity, assists in resolving disputes, and ensures a safer environment for both guests and staff.

The Paragon Group acts as a force multiplier for your company’s operations.

The Paragon Group personnel have training and experience in all types of network design, hardware installation and fault finding, data security procedures and industry regulation and compliance.

Our personnel have specific training in cybersecurity threat minimisation and security response procedures.

With a wide array of options for management contracts, we can provide services ranging all the way from complete management, to hardware software updates and advisories, or acting in a support role to assist your existing in-house professionals.